Policies

In order to keep all children healthy and safe, we adhere to the following policies.

State and Local Mandated Health and Safety Policies

1. A child who is apparently ill will not be admitted to the center.

2. A child with a fever or contagious illness must be kept at home. Fever is considered a temperature of 100.3 degrees Fahrenheit or above. We cannot dispense any medications to the children.

3. In case of medical emergency, 911 will be called first, then parents immediately following. Please make sure we can always contact you or a responsible adult

4. If your child becomes ill, you will be notified, and the immediate pick up of your child will be requested.

5. Notices will be posted regarding any communicable diseases within the center as soon as possible.

6. If you would like bug spray or sunscreen on your child, please put it on at home before your child arrives.

7. Due to the lateness of the hour that we are open, we are watchful for intoxicated drivers. Children WILL NOT be released to intoxicated drivers under any circumstances! Please be sure to have a safe ride arranged for your child.

8. All important notices for parents will be posted at the front desk for easy viewing.

9. When dropping off or picking up your child, please be sure to first check in at the front desk.

10. Children will only be released to the person who was designated at drop off, unless the parent calls to change the name of the authorized individual. We will ask for a driver's license if we do not recognize you.

Food Policies

1. Meals are only served between 7 AM - 8 AM, 11 AM - 1 PM, and 5 PM -7 PM (5 PM - 7:30 PM on Fri. and Sat.) These meal times apply even if food is brought in from home or a restaurant.

2. When dropping off your child, please alert us to any food allergies.

3. Our refrigerator space is limited. When sending lunches or snacks from home, please use a cold pack inside the lunchbox if the food requires refrigeration.

4. To help keep the center clean for everyone, we do not allow children to bring gum or candy from home. A piece of candy will usually be given to children when they leave our facility.

Toy / Clothing Policies

1. All children's belongings must be clearly labeled.

2. To prevent broken or lost toys, we do not allow children to bring toys from home. Please check our lost and found regularly for missing items. The contents are donated to charity every month if unclaimed.

Payment Policies

1. Unless you have previously purchased a discount package, all
hourly charges must be paid each time that you pick up your child. If your pre-paid package hours are depleted, and you have an unpaid balance, the overage will be charged to your account at the higher, non-discounted hourly rate.

2. There is a late fee of $5 plus $1 for every minute past closing that you pick up your child.

3. There will be a $25.00 charge for each returned check.

Enrollment / Reservation Policies

1. All children must be enrolled in our facility by having all information complete on their enrollment form. If your child does not attend public school, we require a physician’s signature on the enrollment form, which also includes the child’s current immunization record.

2. Reservations are required for all children at our center. We cannot gaurantee that space will be available for your child.

3. There is a three-hour minimum on Friday and Saturday nights for children under 18 months old.

4. All children under 3 years old must be cancelled by 9AM on the day of the reservation (10 AM on Saturdays). Failure to cancel the reservation by this time will result in your account being charged for the entire reservation.

5. Children who are 18-35 months old cannot be dropped off between 12 pm. and 2:15 pm. This is their nap period, and it disrupts their sleeping.

6. If transportation is needed from school, we have a service that will transport your child to the center.

Discipline Policies

1. Discipline steps we follow are: (1) Time Out for the same number of minutes as the age of the child. For example, a three-year old would be in time out for approximately three minutes. (We repeat this step for minor problems.) (2) Call parent to speak to child. (3) Call parent to pick up child.

2. If the behavior cannot be corrected, the child will not be allowed to return to the center for three months.